Pocklington Group Practice Earns High Praise in Latest GP Patient Survey

Pocklington Group Practice has emerged as one of the top-performing surgeries in the York area, according to the 2025 NHS GP Patient Survey results. With 94.25% of respondents rating their overall experience as positive, the practice secured fourth place in the York area regional rankings. Top was Escrick surgery with 97.42%.

• 100% of patients had confidence and trust in the healthcare professional they saw or spoke to – the national average is 93%

• 96% of patients felt their needs were met during their last appointment—well above the national average of 90%.

• Reception staff received a 96% helpfulness rating, compared to the national average of 83%.

• 79% of patients were offered a choice of appointment. National average 54%

• 63% usually get to see their preferred GP, a figure that remains a challenge across many practices. National average 40%

The Practice Partners are delighted with the very positive results received in the recent NHS patient survey. We would like to thank all those patients who completed the survey and all the staff who contribute to providing an excellent service to our patients. We are always striving to improve and welcome any suggestions people have that would improve the service.